Countrytell Countrytell
  • Home
  • Business & Enterprise
  • Newcastle Data Centres
  • Residential Wireless
  • Customer Portal
Contact us

Legal Information

If you are unsure which of the following agreements or policies apply, please contact your account manager on 13 83 55

Residential Wireless Critical Information Summaries

CWT25 Residential Wireless Internet
CTW25V Residential Wireless Internet + Voice
CTW50 Residential Wireless Internet
CTW50V Residential Wireless Internet + Voice

Business NBN Critical Information Summaries

BI12V NBN Business Voice Access
BI25 NBN Business Internet
BI25V NBN Business Voice Access
BI50 NBN Business Internet
BIFWPlus NBN Business Internet (Fixed Wireless)
BI100 NBN Business Internet

Business P2MP Critical Information Summaries

P2MP25 Point to Mutli-Point Business Wireless
P2MP50 Point to Mutli-Point Business Wireless
P2MP75 Point to Mutli-Point Business Wireless

Agreements & Policies

Advocate & Authorised Contact Guide
Appointment of an Authorised Representative
Billing & Payments Information
Standard Form of Agreement
Colocation Service Information Summary
Credit Management Policy
Credit Reporting Policy
Financial Hardship Policy
Privacy Policy

  • Newcastle Data Centres
  • FlexiPort
  • IP-WAN Solutions
  • Hosted PBX
  • SIP Trunking
  • Metro Fibre
  • Fixed Wireless
  • High Availability Internet
  • nbn™ Enterprise Ethernet
  • Business nbn™
  • About Us
  • Contact Us
  • News
  • Partners
  • Terms & Legal
  • Support
  • Customer Portal

13 TELL (13 8355)
(02) 9191 4600

2/11 McIntosh Drive
Mayfield West NSW 2304

© 2021 All Rights Reserved | Countrytell Management Pty Ltd

Let's get in touch

Give us a call or send us an enquiry, we endeavour to answer all enquiries within 24 hours on business days.

For support enquiries, click here to log a support ticket

13 83 55

(02) 9191 4600





    Let's get in touch

    Give us a call or send us an enquiry, we endeavour to answer all enquiries within 24 hours on business days.

    For support enquiries, click here to log a support ticket
    13 83 55
    (02) 9191 4600