Residential support is available 9AM to 5PM Monday - Friday by completing the online support form, or calling 13 83 55.
Business customers can log a support case by completing the online support form, or calling 13 83 55. Critical outages or interruptions to business services can be reported 24 hours a day.
Non critical faults, requests for information, or service modifications can be reported 9AM to 5PM Monday - Friday. Remember, if your issue is critical, please call us and quote your ticket ID.
For assistance with your Countrytell account, please call us on 13 83 55 during business hours, or email firstname.lastname@example.org