Business customers can log a support case by emailing firstname.lastname@example.org, or calling 1300 333 200. Critical outages or interruptions to business services can be reported 24 hours a day.
Non critical faults, requests for information, or service modifications can be reported 9AM to 5PM Monday – Friday. Remember, if your issue is critical, please call us and quote your ticket ID.
Residential support is available 9AM to 5PM Monday – Friday by emailing email@example.com, or calling 1300 333 200.
For assistance with your Countrytell account – including billing, payment and contract related enquiries, please call us on 1300 333 200 during business hours, or email firstname.lastname@example.org